Maintenance

E-bikes require preventive maintenance that you would normally have to plan for – but not with us. To help the e-bike function for as long as possible, we recommend that you make use of our maintenance service.

Our PaaS subscriptions include a number of preventive service/maintenance checks per year. If the e-bike is purchased the traditional way, a maintenance contract can of course be concluded additionally.

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Repairs

Are you having problems with your e-bike? Our certified mechanics will visit you on-site to carry out repairs.

If the mechanic cannot repair the e-bike on site, we will take it to our workshop and will immediately provide a replacement e-bike.